As a result of a system update scheduled for Friday November 18 and lasting through Saturday November 19, 2016 at the Walt Disney World Reservation Center, confirmation numbers will soon change on select reservations. An email communication will be sent to Travel Agencies within a week of the completion of the system update. Guests who booked on their own will also be notified.
If your reservation number changes, you may use either the old or new reservation number to visit StartYourDisneyExperience.com and link your reservation and engage in MyDisneyExperience to select FastPass+ experiences, book dining reservations, etc.
Pre-Arrival Communication Outage
During the system enhancement mentioned above , Room-Ready/Online Check-in messages will not be available. Guests who signed up for pre-arrival email or text messages will not receive them.
During Friday November 18 and lasting through Saturday November 19, 2016 the Disney Reservation Center will be unable to book, modify or take payments on package reservations.