Disney World Policies in Post COVID 19 Might Be a Welcome Improvement
During an interview last week Bob Iger acknowledged that shifts in health protocols at the parks will be similar to the security enhancements added since 9/11 and the Pulse Nightclub shooting. Touchless temperature checkpoints are likely, either via handheld thermometer or walk-in booths that look similar to metal detectors. Some grocery stores are already implementing this technology right now.
Rumors have suggested Disney is considering phasing out its touch ID systems at Theme Park entrances. The biometric scanners never worked well anyway so I’m sure guests won’t miss them.
Many theme parks and stadiums already use facial ID systems for admission from companies like Alibaba and Siemens Group. These systems are also are extremely reliable compared to the troubled fingerprint readers.
The new Universal Studios theme park under construction in China will use facial recognition for admissions, payments and queueing. Universal has not officially stated whether or not it will bring this technology to the Orlando parks, however.
Based on what I’m hearing from some insiders at Walt Disney World, we may also see:
Increased access to mobile ordering at quick-service restaurants. I began using it exclusively in the parks even before I was concerned about COVID, it’s a great system.
Guests may be encouraged to use Online Check-in for hotels to limit contact. And why wait in line in the lobby to check-in? With online check-in, Disney texts you the room number and you’re good to go.
The use of Boarding Groups on more rides especially those with indoor queues. Boarding Groups began at Star Wars Galaxy’s Edge and despite some setbacks with overwhelming demand, it’s a great idea. Disney was likely going in this direction anyway, at least on a few of its attractions. Standing in line for 60 minutes isn’t fun and with Boarding Groups, you won’t have to.
Character meals may no longer offer buffets and will probably go with table-service instead. There has always been concerns about airborne pathogens landing in open trays of food, even before COVID-19. Table-service would be safer and besides, most of us really overdo it at buffets anyway. I’m looking at you, fried chicken at Trail’s End!
While this is not official information coming from Disney, I think we all understand that there will need to be adjustments as we embrace “the new normal.” It’s still too early for us to fully know how Walt Disney World will adapt, but I’m sure it will be fine. I don’t know about you, but I am very eager to get back into the parks.
